No one wants to be in the stressful situation of finding you left on the side of the road with a damaged car. From unexpected breakdowns to running out of fuel or even something as simple as having a flat tire, there could be several causes for drivers to need tow truck services. Knowing when and how to call a tow truck can be a lifesaver in such a situation.
This article outlines exactly when to call a tow truck and how to go about it. By the end, you would know all the requirements, from common situations where towing becomes necessary to what factors you should consider when calling a towing company.
When Should You Call a Tow Truck?
Knowing when it’s time to call a tow truck is important. Some of the major scenarios that highly recommend calling a tow truck are:
1. Mechanical Failure
Having mechanical problems with your wheels, like a transmission failure or a seized engine, the more you drive the car, the worse it will get. The mechanical problem can happen without much warning, and attempting to drive the vehicle may be very dangerous. In such cases, calling a tow truck is always the safest option.
2. Accident scenarios
After having an accident, it is recommended to call a tow truck. Driving an already damaged vehicle is never advisable, as many unseen structural or mechanical problems can result in even more troubles.
3. Flat tires or wheel damage
If you cannot change the flat tire, or if there is further damage in the wheel or axle, then a call for a tow truck will be compulsory. This way, you get help without putting your or anybody else’s life in danger on the road.
4. Running out of fuel
Running out of fuel is likely to happen, particularly on long drives. When it happens, a towing service can deliver fuel directly to you or tow your car to the nearest refueling station.
5. Locked of your vehicle
Getting locked out of the car is frustrating, but trying to open it yourself may lead to more costly damages. Many towing services offer lockout services where they can help regain access without breaking any windows or damaging locks.
6. Overheating of vehicle
Driving an overheated vehicle can result in serious engine damage. If your car overheats and it is not cooling down, calling a tow truck can prevent further complications.
7. Dangerous road conditions
Slippery or flooded roads, icy patches, or steep landscapes can increase the risk of skidding away or losing control. In these conditions, where your vehicle isn’t working correctly, a tow truck can help you reach safer without further risk.
8. Brake failure
The most hazardous problem you can have is brake failure. If you feel the brakes are spongy or notice an unusual noise, pull to the side of the road and call a wrecker service rather than risk an accident.
9. Electrical system failure
Modern cars heavily rely on electronics. When the electrical system dies, your car may fail to start, or all the critical functions, like lights or indicators, may stop working. A professional tow truck can take your car to a repair shop.
Factors to Consider While Calling a Tow Truck
When you are ready to call a tow truck, remember a few points to help this process go as smoothly as possible.
1. Know Your Location
It is more important to give precise location details while calling the tow truck driver, especially on the highways or countryside. Use a GPS tracker if possible; otherwise, identify crossroads where the tow truck can easily locate you.
2. Type of Tow Truck Required
Various tow trucks can be used depending on the nature of the car and the situation at hand (flatbeds, wheel lifts). For example, if you have an AWD vehicle as you know AWD vehicle is recommended to be towed with flatbed towing, so be sure to describe your needs so the towing company can send the appropriate equipment for your car.
3. Distance of Tow Truck
Look for a towing company around the area to minimize waiting time; greater distances could increase waiting time and cost. Local tow trucks often come faster and have easier orientations in the area.
4. Service Availability and Response Time
Many tow truck services are 24/7; however, it is always best to check first. Response times can vary depending on the time of day and weather conditions.
5. Insurance Policies
Before calling a tow truck company, check your insurance policy to see if it covers towing. So many have roadside assistance that could lower or eliminate the cost of towing services.
6. Ensure Your Safety
Move to a safe location, away from traffic, and wait until the tow truck arrives. Turn on hazard lights and remain off the roadway. Wait in a safe area, if possible; your safety is crucial.
7. Remove Your Documents from the Vehicle
Take all your personal and vehicle-related documents before the car is towed. This will ensure you have everything important for identification or proof of insurance if required.
Mistakes to Avoid While Calling a Tow Truck
To keep the towing experience smooth, some of the major errors to avoid include:
1. Failure to Describe the Vehicle’s Condition
An accurate description of the condition of your car is important so that the towing company can send the proper equipment and personnel. Effective communication with the towing service ensures efficiency.
2. Failure to Clarify Drop-off Location
You must mention where you want the car dropped off to avoid misunderstandings and add expenses. They must be informed in advance whether the car should be towed to a repair shop, home, or elsewhere.
3. Not Verifying the Towing Company’s Expertise
Hire the services of an experienced company with trained employees. Not all towing services possess the same capability. Reviews and recommendations will help you to find the best services.
Conclusion
Knowing how to call a tow truck is much more than dialing and making that call. These common mistakes must be avoided to make your towing process smoother and easier. Maintaining information will save time and money and make you safer on the road in diverse emergencies.
FAQs
Can I call a towing company to drag a car?
Yes, you can call a towing company to remove a car, but only if the vehicle is on your property.
How would I know exactly where I am if the place seems unfamiliar?
Use your cell phone’s GPS or mapping software to identify your location, look out for the nearest highway signs, milepost, or other landmark features.
What to examine in a towing company?
Check their reputation, experience with your type of vehicle, license and insurance, and availability and response time.
How much time can a tow truck take to arrive?
It all depends on the location, weather conditions, and the traffic.
Will my insurance pay for a towing service?
Check with your insurance provider because insurance policies often pay for towing under specific circumstances.
When and How to call a Tow Truck?